Where do the flowers come from?

The flowers come from different farms, mostly local and some from other parts of the world. Our team handpicks the flowers at the market the day of the deliveries.

What type of flowers do I get?

The flowers are seasonal. Your arrangements will include the most beautiful, fresh flowers that are currently in season.

I would like to learn more about seasonal flowers. Do you provide the service?

You can find out about seasonal flowers on the Blooms-to-Doors blog. We update it weekly with what is in season and useful floral tips!

What is the difference between the flowers what Blooms-to-Doors provides and the ones I can get at the grocery store, or any other local flower shop?

Blooms-to-Doors provides you with flowers that you don’t typically see in places like the grocery stores and local flowers shops. Besides the most common and known flowers, our team is always choosing unique and special flowers to add to your delivery. We always provide you with seasonal accents like branches, and rare leaves.

Our blog and newsletter will keep you updated on what is coming every week, and tips on how to arrange them.

What if there is a flower or color I don’t like?

Just let us know. There is an option at the end of the check out process that will ask you to mention flowers, colors, etc. that you don’t like. Our team will be sure to not provide you with that particular flower or color.

I am allergic to certain flowers. How do I let you know that?

Just let us know. There is an option at the end of the check out process that will ask you to mention anything you don’t like. We will make sure we do not provide you with flowers that are more likely to cause allergies.

How do flowers stay fresh if they are left outside my door for too long?

The deliveries will be done after 4 PM or 5 PM to ensure that your flowers are not waiting outside too long for you to return home from work.

Also, there are a variety of things that the Blooms-to-Doors team will be doing each season to ensure the freshness of your flowers. During the summer we will include ice packs around the flowers so they stay cool and fresh. This will allow them to be out of water even for a couple of hours. The winter can be hard on the flowers if there are extreme conditions outside. In this case we will start the deliveries later in the day, or we will contact you to make sure someone is available receive the flowers.

My place needs a key to access do you provide that service?

Just let us know. There is an option at the end of the check out process that will ask you for any additional comments or questions. A team member will contact you to arrange the key pick-up for your first delivery.

I don’t have experience arranging flowers. What can I do?

Each delivery will come with useful tips on how to arrange your flowers beautifully.

In addition, our blog will be full of new tips every week, related to the flowers you might be getting. Don’t hesitate to call us and ask us questions, we are happy to help you! Soon enough you will become an expert!

Can I change my order for one week if I have a special event going on, and then go back to my regular service?

Yes. If you go to the ‘My Account’ section on the website you can change your plan for that week. After your special event is done you will need to go back to the ‘My Account’ section and change your order back.

If you are having a large special event you can call Tangerine Creations, an extension of Blooms-to-Doors, to have the experienced designers create the arrangements for your event.

Can I give this as a gift to someone, and have my credit card charged per delivery?

Yes, Blooms-to-Doors makes a great gift! You can either pay for the flower arrangements up front, or be billed for each delivery.

What happens if some flowers are not looking good or die to fast?

In case some flowers are not looking good at the moment you receive them, or don’t last more that two days, please give us a call immediately! We will either deliver extra flowers that same day, or add more flowers to your next delivery.

Please remember to read carefully the care and handling information that we send you on the first delivery. Flowers that are hydrated and taken care off should last for at least a week.